About Us ...

Our Company
Commtec Communications Group Inc. was founded in 1982 and has its head office in Toronto, Ontario, Canada. We specialize in the design and delivery of training, needs assessment, development of competencies, and job analysis.

Our Philosophy and Approach
We believe strongly in three design and facilitation principles: Firstly, all written and spoken material must be communicated in absolutely clear terms. Secondly, all training must have outcomes that are defined in measurable terms and thirdly, training must have lots of participant involvement.

Our Consultants
Kathy Chartier
Kathleen founded Commtec Communications Group in 1982.

Since that time, Kathleen has focused her energies in the areas of needs assessment and performance improvement. In addition, she has trained thousands of individuals in presentation skills, media relations, project management, problem solving, interviewing and creativity. Kathleen is a gifted consultant, one whom clients repeatedly seek out when looking for innovative solutions to performance problems or when experiencing problems with new or existing training.

Kathleen's true expertise lies in her ability to coach executives and senior managers in team effectiveness, creativity, presentation skills, media skills and behaviour based interviewing skills. Kathleen works one-on-one with senior executives just as frequently as as she does with groups of mid- to-upper-level professionals.

Kathleen is a member of the International Society of Performance Improvement (since 1989) and the American Society of Training and Development (since 1995). Kathleen is a Past President of the International Society for Performance Improvement Toronto Chapter. She is a frequent speaker in the areas of performance management interventions, job analysis and training design. She has presented at international conferences of the International Society for Performance Improvement a number of times.

Hanna Mayer Ph. D.
Hanna specializes in needs assessment, strategic planning, training, performance and quality improvement. She is also an ISO 9000 quality systems lead auditor and trainer. Hanna holds a Ph. D. in Instructional Systems from Florida State University and an M.A. in Educational Technology from Concordia University in Montreal.

Hanna has worked as a performance and quality improvement consultant for business and industry, education, health care and government in Canada, the USA and Australia. She has designed and delivered many customized workshops on needs assessment and planning; instructional design, train-the-trainer, competency based training & assessment and quality improvement.
For many years, Hanna taught graduate level courses at the Ontario Institute for Studies in Education, University of Toronto.

Hanna is a former Vice-President of the International Society for Performance Improvement (ISPI) and a past President of ISPI's Toronto chapter. She has authored numerous articles and frequently presents papers, seminars and workshops at professional conferences and meetings. She is also a co-author of an award winning book entitled Needs Assessment: a user's guide (Educational Technology Publications, 1993).

Peter Chartier

Prior to joining Commtec, Peter spent 14 years in Marketing and Advertising. His background in communications is clearly evident in his work, as he is adept at synthesizing information and capturing it in the simplest written terms.

Peter is a communications instructor with Carleton University's Sprott School of Business.

Drawing on his previous experience in the advertising and communications industry, Peter designed the media training course that Commtec provides to senior corporate executives and company spokespeople.

Over the years, Peter has trained thousands of professionals and executives and often provided one-on-one communications coaching to senior executives.

One who truly enjoys public speaking, Peter is a past president of the Speakers' Club of Toronto and the recipient of numerous Speaker of the Year awards.

Peter is a graduate of Concordia University.